Privacy Policy

Last updated: August 2026 Growth Concept Media ("GC Media", "we", "us", "our") — Perth, Western Australia

We respect your privacy and are committed to protecting your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why we collect it, and how you can contact us about your information.

Who we are

Growth Concept Media is a media and content studio based in Perth, Western Australia. We provide podcast production, personal brand content and event coverage for businesses and individuals.

Contact for privacy matters: Email: growthconceptmedia@gmail.com Phone: 0432 969 170 Location: Perth, Western Australia

What personal information we collect

Depending on how you deal with us, we may collect:

• Identity and contact details — name, email address, phone number, business name and role

• Project details — information you share about your business, goals, brand or event when you enquire or work with us

• Communication content — messages you send via our website contact form, email or phone

• Website and technical data — IP address, browser/device type, pages visited and similar analytics data (see below)

• Media and likeness — photos, video and audio captured during shoots or events, where you are a client, guest or participant (handled under our project agreements and any consents you give)

We do not usually ask for sensitive information (as defined in the Privacy Act). If you choose to share any, we will only use it for the purpose you provided it.

How we collect information

• Directly from you — contact forms, email, phone, discovery calls and project briefings

• Through our website platform (Squarespace), including form submissions and (where enabled) cookies or analytics tools

• From publicly available sources you point us to (for example your website or social profiles) when preparing a project

Why we collect and use your information

We use personal information to:

• Respond to enquiries and provide quotes

• Deliver our services and manage projects

• Communicate about schedules, deliverables and follow-up content

• Improve our website and understand how visitors use it (analytics)

• Meet legal and accounting obligations

• With your consent or as otherwise permitted — share selected work publicly (for example portfolio, social media or testimonials)

We will not sell your personal information. We only use it for the purposes above, or for related purposes you would reasonably expect, unless you agree otherwise or the law requires it.

Website, Squarespace and analytics

Our website is hosted on Squarespace. When you visit the site or submit a form, Squarespace and related tools may process data on our behalf (for example form delivery, hosting logs and optional analytics).

If analytics or cookies are enabled on the site, they help us understand traffic and improve the experience. You can control cookies through your browser settings. For details of how Squarespace processes data, see Squarespace's own privacy documentation.

Form submissions are used to contact you about your enquiry. We keep that correspondence only as long as needed for the enquiry, the project, or our legal record-keeping.

Who we share information with

We may share personal information with trusted service providers who help us run the business — for example website hosting (Squarespace), email providers, cloud storage, accounting tools, or contractors engaged on a project — only where needed for those services.

Some providers may store or process data outside Australia. Where that happens, we take reasonable steps to ensure your information is handled in a way that is consistent with the APPs.

We may also disclose information if required by law, or to protect our rights, safety or property.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure; if you believe your information has been compromised, please contact us straight away.

How long we keep information

We keep personal information only for as long as it is reasonably needed for the purposes set out in this policy, or as required by law (for example tax and business records). When it is no longer needed, we take reasonable steps to destroy or de-identify it.

Access, correction and complaints

Under the Privacy Act, you may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details above. We will respond within a reasonable time.

If you have a complaint about how we have handled your personal information, please email us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au

Children

Our services and website are aimed at adults and businesses. We do not knowingly collect personal information from children without appropriate consent from a parent or guardian.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. The current version will always be available on this page.

Contact us

Questions about this policy or your personal information? growthconceptmedia@gmail.com · 0432 969 170

Paste-in tips for Squarespace:

• Page hero (dark section): eyebrow "Legal", H1 "Privacy Policy", one line: How we collect, use and look after your personal information. Then the body above goes in the Warm Greige section as one text block.

• Make "growthconceptmedia@gmail.com" a mailto link, the phone a tel link, and www.oaic.gov.au an external link.

• The bold lead-ins in the bullet lists ("Identity and contact details —") are intentional — keep the bold so the lists scan.

• Update the "Last updated" date to whenever you actually publish.